How early should I book my Umrah?+
We recommend booking 3–4 weeks in advance for regular periods, and 6–8 weeks ahead for Ramadan and school holiday departures. Earlier booking ensures better hotel availability near the Haram and better flight prices.
What documents do I need for an Umrah visa?+
UAE residents need: a valid passport (minimum 6 months validity), UAE residence visa copy, a recent passport photograph, and a vaccination certificate if required. We handle all documentation for you.
How long does Umrah visa processing take?+
Standard processing is 3–5 working days. We keep you updated at every step and notify you the moment your visa is approved.
Is there a mahram requirement for women?+
Women under 45 are required to travel with a mahram (male guardian) for Umrah. Women over 45 may travel in an organised group without a mahram. Contact us to discuss your specific situation.
Are female-only groups available?+
Yes. We offer female-only group departures led by an experienced female guide. Contact us for upcoming departure dates.
What is the difference between air and road packages?+
The air package includes return flights and takes approximately 2 hours to reach Saudi Arabia. The road package uses a luxury AC coach (journey approx. 12–14 hours) and is more affordable — ideal for groups and families. Both include visa, hotel, and transfers.
Do you offer packages from Abu Dhabi and Sharjah?+
Yes. We serve pilgrims from across the UAE including Abu Dhabi, Sharjah, Ajman, Ras Al Khaimah, and Fujairah. Contact us to discuss pickup options from your emirate.
Do UAE expats need different documents?+
UAE expats can also perform Umrah and we handle the full process. You will need a valid UAE residence visa alongside your passport. Our team will advise on any additional requirements based on your nationality.
What is a Ziyarat tour?+
Ziyarat refers to visits to significant Islamic historical sites in Makkah and Madinah — including Jabal al-Noor, Jabal Thawr, the cemetery of Baqi, and the sites of the Battle of Uhud. Our licensed guides provide context and spiritual reflection at each location.
Can I combine Umrah with Saudi tourism?+
Yes. A Saudi Visit Visa allows both Umrah and leisure travel. We can arrange extended itineraries covering Makkah, Madinah, Jeddah, AlUla, Diriyah, and more.
What hotels do you use near the Haram?+
We partner with 4-star and 5-star hotels within 200–500m of Masjid Al-Haram in Makkah and within 200–500m of Masjid Al-Nabawi in Madinah. Hotel options are confirmed at booking and we can accommodate requests.
Do you offer educational Umrah for schools?+
Yes. We offer structured Umrah programmes for schools and madrasahs, combining the spiritual journey with educational visits to historically significant Islamic sites. Contact us for group pricing and curriculum support.
Is the Haramain Train included?+
Haramain Train tickets between Jeddah, Makkah, and Madinah can be arranged as an add-on. We recommend this for pilgrims who prefer speed and comfort for inter-city travel.
Do you provide an Umrah kit?+
Yes. Our Umrah kit includes ihram garments in your size, a prayer rug, du'a booklet in Arabic and English, a Zamzam water container, and a quality travel bag. Available with any package or separately.
Can elderly or mobility-impaired pilgrims be accommodated?+
Yes. We can arrange wheelchair assistance, ground-floor hotel rooms, and private transport for pilgrims with mobility needs. Please inform us at the time of booking so we can plan accordingly.
What is your cancellation policy?+
Cancellation terms vary by package and flight booking. Full details are provided at the time of booking. We recommend travel insurance for all pilgrims. We always do our best to accommodate changes.
Is travel insurance available?+
Travel insurance is available as an add-on and is strongly recommended. We partner with a UAE-licensed insurance provider to offer comprehensive Umrah travel cover for individuals and families.
How do I pay?+
We accept bank transfer, credit card, and instalment options through UAE banks. Full payment details are provided after your booking is confirmed. A deposit secures your dates.
Can my mosque book a private departure?+
Absolutely. Private group departures for mosques, community organisations, and corporate groups are available with fully customised itineraries. Contact us to discuss dates, group size, and budget.
How do I get started?+
Simply fill in the enquiry form below or chat with us on WhatsApp. One of our team will get back to you within a few hours — usually much faster — to discuss your requirements and provide a personalised quote. No login required.
